The use of electronic ticket management system and its functions
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Rights Management: Set the operating authority and query authority of each terminal user.
Ticket management: set ticketing strategies, ticket types, names, fares, ticketing strategies, refund policies, ticketing strategies, etc.
Key management: set the password and ticket password for the entire system;
Ticket data management: export and save database data for a period of time, and re-import the database;
Send instructions: send messages to each client to convey instructions;
Equipment management: Manage settings for system equipment activation, deactivation, and work methods;
System monitoring: Monitor the operating status of each device and keep abreast of device operation information.
Second, the ticketing unit
Bulk passenger ticket sales: mainly to achieve individual ticket purchases;
Group ticket sales: Group organizations dealing with groups are mainly travel agencies, government agencies, etc.; There are two ways to issue tickets: one ticket, one passenger and one ticket, and multiple passengers; “one ticket, more passengersâ€: the entire group can share one. Tickets to increase the speed of ticketing at the entrance of tourists;
Support for different billing methods such as cash, signing, and pre-deposit;
Ticket setting: Set shortcut keys for frequently sold tickets to improve the work efficiency of ticket sellers;
Ticketing information inquiry: ticket sellers can query all the ticket information of the day to facilitate ticket sellers to use the account;
Check ticket refunds: You can check and refund your tickets individually, or you can check and refund tickets in batches.
Third, the customer relationship management unit
It is mainly for the management of travel agencies, government agencies, enterprises and institutions and other groups of tourists. Installed on the system customer management terminal, it mainly realizes unified management of customers and is used by the scenic area marketing department. Divided by functions, it is divided into four major functions: customer management, account management, order management, and marketing analysis.
Customer management: It is divided into information management and account management. It is mainly for the customer's information entry, modification and the user's account deposit refund;
Account Management: Mainly referring to the customer's account for deposits, refunds, and detailed inquiry on consumption;
Order management: It is divided into order management and order information. It is mainly for adding and returning orders for LAN orders and returning orders for Internet orders and statistics for order information on the same day;
Marketing Analysis: It refers to the statistical analysis of consumption data, which is divided into leaderboards, common reports and statistical charts.
IV. Financial Management Unit
Frequently used reports: Mainly provide financial staff with some fixed-type reports that are often needed, which is easy to operate;
Smart Reports: Provides intelligent statistics programs. You can customize statistical items, statistical methods, and statistical conditions according to your actual needs to calculate various financial reports. The smart module can provide up to the financial staff. Tens of thousands of statistical reports to make up for deficiencies in commonly used reports;
Financial analysis: mainly includes real-time curves, regular charts, comparative charts, and special charts;
Real-time curve: similar to stock software, real-time reflect the current number of ticket purchases, ticket purchases;
Regular charts: statistics are made in three ways: year, month, and day. Bar charts indicate the corresponding year, month, and day ticket sales, and can be intuitively compared;
Comparing statistical charts: statistics are made in three ways: year, month, and day. The line graphs indicate the corresponding year, month, and day ticket sales. They can be used separately for ticket data between different years, months, and days. Compare;
Special chart: It can be displayed in the form of a pie chart. It can be used to count the distribution of tourist sources within a specified date and time period, and can also count the distribution of ticket sales.
V. Ticket checking unit
It is mainly composed of a ticket gate, a wireless handheld ticket checker, and an access ticket checking machine. The main achievement is to verify the validity of tourist tickets and whether to allow ticket holders to enter the scenic area.
Chinese and English text messages and voice prompts;
Supports RFID card tickets, second-generation ID cards, fingerprints, etc.
Support one-vote-one-passenger and one-vote-passenger ticket checking;
It can remotely control the working mode of the gate: emergency mode, off mode, normal mode;