WABCO Launches New Digital Service Platform "Ziyun Service"
Zhiyun Services uses cutting-edge artificial intelligence (AI) technology to breakthrough the connectivity of commercial vehicle drivers, fleets, distributors, service stations, and vehicle manufacturers with WABCO's extensive service network. The service platform aims to further improve service efficiency and customer satisfaction. It can provide rapid response and support to customers through the 400 hotline, mobile/PC instant messaging service and WABCO WeChat public account. In addition to letting customers know the progress of their service orders in real time, Zhiyun Services also provides many convenient functions including self-created work orders, service bookings, recent service station maps, and training, which can be accessed by clicking on the WeChat Wechat public The bottom menu enters. The WeChat account currently has 6,500 subscribers. Zhiyun service also includes intelligent AI customer service, which can provide customers with 7*24 round-the-clock support. “As the number of commercial vehicles equipped with WABCO technology grows significantly in China, excellent customer support and service efficiency have become powerful and differentiated advantages in enhancing market penetration. As leaders of breakthrough innovations in the commercial vehicle industry, we The new advanced digital service platform is designed to help WABCO to anticipate and provide outstanding service in the increasingly important aftermarket,†said Yu Sujie, President of WABCO Asia Pacific. “Powerful local connectivity and excellent customer support are An important cornerstone of our success. The new digital service platform will enhance the service capabilities we have always valued, thus consolidating our position as a reliable partner among our customers.†“The newly-launched digital service platform is a key milestone for our after-sales service,†said Zhang Zhihao, director of WABCO Asia Pacific trailer systems, aftermarket and off-highway vehicle business. “The platform allows customers to pass the most convenient The channels receive our support services. Zhiyun services connect all points in the service chain, enabling WABCO's extensive service network and resources to meet customer needs in a seamless and collaborative manner, thereby providing customers with true added value.†Disc Pad Set,Disc Brake Pad Set,Brake Pad And Disc Set,Brake Discs And Pads Set ZHEJIANG HONGDI AUTOMOBILE PARTS CO.,LTD , https://www.hdlotas.com
WABCO Launches New Digital Service Platform "Ziyun Service" 
WABCO's "Ziyun Service" manages "My Services" anytime, anywhere